Introduction: State Farm is No. 3 overall in our ranking of the best car insurance companies of 2023. The company offers cheaper than average annual rates for many drivers, and receives high marks from policyholders for customer loyalty, recommendations and overall customer service. In terms of satisfaction with the policy discount, State Farm did not fare as well in our customer survey as some of the other companies reviewed. State Farm’s rates for drivers with poor credit are also higher on average than some competitors.
Is State Farm Car Insurance Good?
State Farm ranks #3 on our Best Car Insurance Companies of 2023 with a score of 4.2 out of 5. It scored above average in some of the subcategories we analyzed, including claims handling and whether customers would recommend the state. Forms for others looking for car insurance.
State Farm offers competitive rates for many drivers and is #3 in our latest ranking of the cheapest car insurance companies. State Farm customers pay an average of $1,279 annually for coverage, which is $268 less than the national average rate of $1,547. USAA, which is only available to the military community, and Geico are the only insurers in our study of affordable car insurance companies that offer lower average rates.
State Farm Customer Service
In our customer service subcategory, State Farm tied for No. 2 with American Family with a score of 4.3 out of 5, just behind No. 1 USAA. 54 percent of State Farm customers say they are completely satisfied with the ease of contacting customer service and the customer service they receive after filing a claim. Only 2% of consumers say they feel very dissatisfied with State Farm’s customer service.
State Farm Claims Handling
At No. 3 in the claims handling subcategory with a score of 4.1 is Geico, Farmers and State Farm Nationwide relationships. Only No. 1 American Family and No. 2 USAA ranked higher in this subcategory, with scores of 4.3 and 4.2, respectively.
According to our survey, nearly 50% of State Farm customers say they are completely satisfied with the ease of filing a claim, and more than 54% say they are completely satisfied with the company’s How to resolve their claims. While State Farm’s claims handling scores in our survey are generally above average, less than half of those surveyed say they are completely satisfied with the communication they receive during their claims experience.
State Farm Customer Loyalty.
State Farm, with a score of 4.2 out of 5, ranks No. 3 in our customer loyalty subcategory. Only USAA and American Family are rated higher. About 59% of survey respondents who have filed a claim say they are very likely to renew their State Farm policies, and 52% of respondents say they are looking for car insurance. are highly likely to recommend State Farm.
How much is State Farm car insurance?
State Farm’s average annual rates were the third lowest overall among these companies. State Farm customers pay, on average, $1,279 per year for coverage. This is $268 less than the national annual average. Only USAA and Geico, No. 1 and No. 2, respectively, offer lower premiums in our ranking of affordable car insurance.
State Farm rates are below average for most drivers. The company has competitive rates for teenage drivers and those involved in a single accident. State Farm offers affordable policies for drivers with a DUI on their record. However, drivers with poor credit may want to look at other auto insurance companies, as the company falls outside the top 5 in this category in our rankings.
Remember, car insurance rates vary based on your driving record, age, location, credit history, and vehicle type, among other factors. The type and amount of coverage you choose will also affect the premium you pay.
State Farm Car Insurance Discounts
State Farm customers may be able to pay a lower rate by taking advantage of the discount. According to our survey, just under 48 percent of State Farm customers who have not filed a claim say they are fully satisfied with the discounts offered by the insurer.
Exemptions available from State Farm include:
Performance waivers
Drive safe and save discounts.
Advance the obvious discount.
Accident-free driving discount
Defensive Driving Course Exemption
Good driver discount
Safety and additional discounts
Anti-theft discount
Vehicle security discount
Exception to passive restraint
Multiple Auto Discount (Multi-Vehicle)
Multiple Line Discount (Multi Policy)